Responsive, flexible, predictable

We offer support around the clock and (depending on staff availability and workload) can usually be at your door when you need us.
Our support services include a real time help desk, remote desktop support and on-site support where appropriate.

Talk to a senior service consultant

Do you have a non-urgent issue but still want to talk ASAP? Request a call with a senior service consultant at a time that suits you.

Log a general support ticket

Get help from our qualified and experienced technicians. They can help with,
  • Software not working
  • Hardware not working
  • Server access challenges
  • Email set-up and issues
  • New user set-up

Download QuickSupport

When you contact us for support, we may need to log into your computer remotely.
QuickSupport is the program that makes this happen.
Note: If your device was set up by Optimised IT you will already have access to QuickSupport.